FAQs
Your Questions, Answered. Your Guide to Working With Us
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What services does JustWeb KE offer?
We deliver premium solutions across technology, creatives, marketing, and business strategy — including system development, mobile-first website design, branding, creative production, performance marketing, and business consultation.
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What industries do you work with?
We partner with SMEs, corporates, startups, e-commerce brands, gyms, real estate companies, service businesses, travel companies, and more across Kenya and Africa.
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What makes JustWeb KE different?
We blend technology, design, and strategy to create solutions that are premium, modern, scalable, and aligned to your business goals. Everything we build is intentional and results-driven.
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Do you work with small businesses?
Yes — we support startups, growing SMEs, and large enterprises. Our solutions scale with your business.
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How much do your services cost?
Pricing varies depending on requirements. After understanding your needs, we give a transparent and tailored quotation — ensuring you only pay for what brings real value.
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Do you offer custom development or templates?
Both. Custom systems for unique needs, and enhanced premium templates for faster deployment.
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How long does a project take?
Timelines depend on scope, but we always share a detailed schedule before starting and keep communication clear throughout.
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Can you fix or redesign my existing website/system?
Yes. We upgrade, redesign, repair, optimize, or fully rebuild platforms — including Laravel, WordPress, Shopify, and custom systems.
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Do you offer mobile apps?
Yes — we develop both Android and iOS apps, including web-to-app conversions for existing platforms.
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Do you handle hosting and domain registration?
Yes. We provide secure hosting, domain registration, renewals, email setup, SSL certificates, backups, and monitoring.
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Can you manage my marketing after building my platform?
Absolutely. We offer continuous digital marketing, social media management, SEO, Google Ads, creative production, and full brand strategy.
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Do you offer branding and creative services?
Yes — logo design, brand identity systems, photography, videography, motion graphics, social media creatives, and content production.
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What platforms do you work with?
We work with Laravel, WordPress, Shopify, React, Next.js, PHP, JavaScript, Tailwind, cloud services, and various APIs including payments and booking engines.
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Do you offer e-commerce development?
Yes — complete online stores with inventory, M-Pesa integration, logistics, analytics, customer tracking, and email automation.
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Do you integrate M-Pesa, PayPal, Cards, and other payments?
Yes — including M-Pesa STK, M-Pesa Express, Till, Paybill, Flutterwave, Paystack, Visa/Mastercard, and international gateways.
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Do you offer SEO services?
Yes — technical SEO, on-page optimization, keyword research, local SEO for Kenyan markets, and ongoing tracking.
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Do you help with Google Ads and Meta Ads?
Yes — we create and manage professional campaigns focused on conversions, branding, retargeting, and scaling.
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How do I start a project with JustWeb KE?
Simply share your idea or challenge. We’ll guide you through discovery, recommend the best approach, and prepare a project plan.
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Do you offer business consultation?
Yes — strategy refinement, digital transformation, market positioning, customer experience, growth planning, and operational improvements.
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Do you support long-term partnerships?
Yes — we provide ongoing maintenance, updates, marketing, creative retainers, and business consultation.
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Will I own my website or system after it’s completed?
Yes — once the project is delivered and paid for, ownership is transferred to you. We also advise on best practices for long-term management.
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Do you offer training for staff?
Yes — we train your team on managing websites, systems, dashboards, and marketing tools.
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Can you help me migrate from an old system to a new one?
Yes — including data migration, system restructuring, and full platform transitions.
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Do you handle backups and security?
Yes — daily backups, advanced security measures, malware protection, and system hardening.
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Do you offer content creation?
Yes — photography, videography, social media content, brand assets, website copywriting, and ad creatives.
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Can you help if my business only needs marketing, not a website?
Yes — we offer marketing-only packages tailored to your needs.
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Do you build booking systems or specialized platforms?
Yes — including hotel booking, travel systems, appointment systems, real estate portals, gym management, e-learning, and custom dashboards.
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Do you help brands reposition or rebrand?
Yes — we guide you through brand audits, strategy, visual identity, and brand direction for long-term success.
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How does payment work?
Most projects follow a milestone-based structure with an upfront deposit. Marketing retainers can be monthly.
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Can you help me understand what solution is right for my business?
Absolutely — part of our consultation is helping you choose the most efficient and impactful approach.
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Do you offer after-launch support?
Yes — including updates, maintenance, security monitoring, bug fixes, and performance optimization.
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Do you handle API integrations?
Yes — payment APIs, booking APIs, SMS gateways, CRM integrations, inventory systems, and custom APIs.
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What if I need urgent support?
We offer priority support for active clients and premium support packages for 24/7 availability.
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Can you help grow my online presence from scratch?
Yes — including digital strategy, brand identity, platform development, marketing, and content creation.
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Is everything tailored or do you sell ready-made solutions?
We offer both. Tailored premium solutions for complex needs, and ready-to-launch systems for businesses needing speed and affordability.
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