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JUSTWEB.OS
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WhatsApp Enterprise Automation
Home/Services/WhatsApp Enterprise Automation
AUTOMATION // WHATSAPP_WABA_API

WhatsApp Enterprise
Automation.

Official Meta WABA pipelines that qualify leads, close sales, handle customer service, and send transactional notifications — 24/7, without a human touching 70% of your messages.

14-Day Deployment
No Lock-In Contracts
99.98% Uptime SLA
SYSTEM METRICS
WHATSAPP.OS
QUERIES AUTOMATED70%
FIRST RESPONSE TIME30s
UPTIME98%
RESPONSE TIME< 2hrs
50+Kenyan businesses
running JustWeb OS
// SOUND_FAMILIAR?

You're losing leads to the messages you can't respond to fast enough.

Your customers expect instant responses on WhatsApp. If they don't hear from you in minutes, they've already moved to a competitor. Manual WhatsApp handling doesn't scale.

Fix this today
💬
Messages Falling Through the CracksYour team can't respond to hundreds of WhatsApp messages daily. Leads are lost to slow responses and missed follow-ups.
🕐
After-Hours Inquiries Go UnansweredYour best leads come in evenings and weekends when your team is offline. No automation means no revenue outside business hours.
📋
Manual Follow-Up is InconsistentSome leads get three follow-ups, others get none. Without automation, your follow-up quality depends entirely on individual team members.
💸
High Customer Service CostPaying staff to answer the same 10 questions repeatedly is expensive and inefficient. These queries should be handled automatically.
WHAT_IS_INCLUDED

Everything you need, nothing you don't.

One fixed quote. One deployment. Every feature below is included — no upsells, no hidden extras, no surprises on delivery.

🎯

Intelligent Qualification Flows

Multi-step conversation flows that ask the right questions, score leads by intent and budget, and route them to the right team member.

💰

M-Pesa Payment in Chat

Customers complete payments directly in WhatsApp via M-Pesa STK Push — without ever leaving the conversation.

📊

CRM Auto-Logging

Every conversation, lead detail, and customer response automatically logged in your CRM in real time. Zero manual entry.

🔄

Smart Escalation Logic

Detects complex queries, complaints, and high-value prospects and routes them instantly to the right human team member.

INCLUDED70%Queries Automated
📚

FAQ Auto-Response

Automatically answers your 50 most common questions — pricing, availability, hours, process — instantly and accurately.

📦

Order Status & Updates

Customers can query order status, delivery updates, and booking confirmations without any human involvement.

📣

Broadcast Campaigns

Segmented promotional messages, updates, and announcements sent to your customer list — fully Meta-policy compliant.

Review Collection

Automated post-purchase review and feedback requests sent at the optimal time — increasing your review volume by 3–5x.

INCLUDED98%System Uptime SLA

Numbers that prove it works.

Start your deployment
70%
Queries Automated

Of incoming WhatsApp messages handled without human intervention post-deployment.

30s
First Response Time

Automated response time vs. hours with manual handling.

98%
Uptime

Across all WABA automation pipelines maintained by JustWeb OS.

7d
Setup Time

Average days from engagement to fully live WABA automation system.

★★★★★

We were drowning in WhatsApp messages and losing leads we couldn't respond to fast enough. JustWeb's automation now handles 80% of our inquiries automatically — our sales team only closes deals now. Revenue from WhatsApp went up 65% in 90 days.

— OPERATIONS MANAGER, LOGISTICS COMPANY KE · 7-DAY DEPLOYMENT
DEPLOYMENT_PROTOCOL

From brief to live in 14 days.

A clear, documented process with fixed timelines. You always know exactly where your deployment stands.

01

WABA Registration

We submit your business for official Meta WhatsApp API access, handle all verification, and configure your business profile and green-tick application.

02

Flow Architecture

We map your customer journey from first message to conversion and design automated conversation flows for every scenario your business faces.

03

Integration & Testing

We connect your WABA to your CRM, M-Pesa, and website. Every flow is stress-tested with real message scenarios before go-live.

04

Launch & Optimise

Your automation goes live. We monitor conversation performance weekly and refine flows based on real customer interaction data.

Every deployment includes full team training, documentation, and 30 days of post-launch support — at no additional cost.

Start the process
CLIENT_VALIDATION // VERIFIED

What our clients say.

Real results from real Kenyan businesses. No invented quotes, no stock testimonials.

★★★★★
"

The M-Pesa payment integration in WhatsApp is a game-changer. Customers can pay without leaving the chat. Our cart abandonment dropped by 40% in the first month.

David K.
David K.E-commerce Manager · Retail Brand Nairobi
★★★★★
"

We were skeptical about automation replacing human conversation. JustWeb designed flows so natural that our customers didn't even notice the difference — and our team was finally free to focus on complex cases.

Amina H.
Amina H.Customer Experience Head · B2C Services KE
WHY_JUSTWEB

JustWeb OS vs. the alternative.

What matters JustWeb OS Typical Agency / DIY
Official Meta WABA certification Full Meta verification included Usually grey-market tools
M-Pesa payment in WhatsApp Native STK Push integration Not available
Conversation AI quality GPT-4 powered responses Basic keyword matching
CRM auto-sync Real-time sync to all major CRMs Manual export required
Broadcast campaign compliance Fully Meta-policy compliant Often violates terms of service
Deployment time 7 days to live Typically 6–12 weeks
TRANSPARENT_PRICING

No surprises. Fixed quotes.

We quote fixed prices before any work starts. What we quote is what you pay. No scope creep charges, no surprise invoices.

ENTERPRISE_SCALE
Custom Enterprise
Custom
SCOPED TO YOUR REQUIREMENTS
// EVERYTHING IN ENTRY, PLUS
  • Multi-site or multi-department deployment
  • Dedicated account engineer
  • Priority SLA with <1hr response time
  • Custom integrations and API development
  • Quarterly system audits and updates
  • White-label options available
Request Enterprise Quote →

NO LOCK-IN · NO HIDDEN FEES · YOU OWN EVERYTHING WE BUILD

FAQ

Every question answered.

Still have questions? Chat with us on WhatsApp — we respond in under 2 hours during business hours.

Ask us anything
Yes — we use the official Meta WhatsApp Business API (WABA), not third-party workarounds or grey-market solutions. Your account is officially verified by Meta with a green tick on your business profile. This means your messages are delivered reliably and your account cannot be banned for policy violations.
Absolutely. We design hybrid flows where automation handles routine queries and seamlessly hands off complex conversations, complaints, or high-value prospects to specific human agents — with full conversation history passed along.
Our flows are designed to be natural and context-aware. Many clients find their customers don't distinguish between automated and human responses. You can also choose to be transparent — we can build flows that clearly identify as automated while still being effective.
Every flow has intelligent fallback logic. If a customer's query doesn't match any trained scenario, the automation collects their details and escalates to a human agent with a summary of the conversation. No queries fall through the cracks.
Yes. We set up Meta-compliant broadcast campaigns for promotions, updates, and notifications. Since we're using the official API, your messages go directly to customer inboxes — not the spam folder — with delivery rates above 95%.
The deployment price covers full setup. Meta charges per conversation (approximately KES 3–8 per conversation depending on type). We can also provide monthly maintenance and optimization at KES 12,000/month for continuous flow improvements and performance monitoring.
SIGNAL_READY · ACCEPTING_DEPLOYMENTS

Ready to
initialize?

Your deployment starts the moment you message us. 14 days to live. Fixed price. Everything included. No surprises.

FIRST RESPONSE< 2 Hours
DEPLOYMENT14 Days Flat
ENTRY PRICEKES 65,000
SLA UPTIME99.98%
SUPPORTWhatsApp · Email